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    June 30th, 2020LISWire aggregatorUncategorized

    Provides Public Libraries with Dynamic Data to Drive Marketing Programs and Services

    FARMINGTON HILLS, Mich. – June 30, 2020 – Gale, a Cengage company, is helping public libraries analyze data more efficiently to better serve their patrons and communities. Gale Analytics has introduced new interactive dashboards that provide public libraries with valuable insights into their service areas. Now library staff can dynamically interact with data to better understand the lifestyles and behaviors of households in their communities to design and market customized library services and resources to fit their needs.

    “As online learning becomes the new normal, public libraries must ensure they have the right programs and services in place to meet patron and community needs,” said Leigh Ann Cusack, senior director of public and consortia product at Gale. “Now with interactive dashboards available across all reports, Gale Analytics enables libraries to really drill down and actively analyze data to gain deeper insights on the households in their service areas. Its dynamic visuals and filterable variables like household income and branch usage provide libraries a view into areas of opportunity to meet emerging needs.”

    View a video about the new dashboard, here:

    Gale Analytics easily merges libraries’ integrated library system (ILS) data with Mosaic® segmentation from Experian and other datasets. Using interactive dashboards in Tableau Reader, users can segment households based on demographic and lifestyle criteria—drilling down into rich visuals, dynamic maps and downloadable custom mailing lists based on segmentation.

    Gale Analytics’ new interactive dashboards include:

    • Gale Analytics: Community Insights: Segments households in a library’s service area (patrons and non-patrons) based on interest, income, presence of children and allows libraries to build custom marketing lists with a household address or email. As change happens over time, libraries can better understand and visualize their community's current library activity and how to effectively meet their needs. Dashboard controls allow for more dynamic analysis and customized output.

    • Gale Analytics: Digital Collections: Blends eBook and audiobook vendor data with segmentation and lifestyle data to provide demographic insight into who the library is serving and how to better inform collection development. Whether analyzing by genre or household type, this dashboard helps libraries understand not only what is being checked out, but by what segments, when, how often and more.

    • Gale Analytics: Physical Collections: Combines checkout data from a libraries’ ILS with segmentation and lifestyle data to assess how their community is using print resources. Many existing collection analysis tools provide only basic insight into the number of checkouts by genre or format. Whether analyzing by genre or household type, this dashboard helps libraries understand not only what is being checked out, but by what segments, when, how often and more.

    • Gale Analytics: Patron Insights: Segments patrons (at the household level) based on interest, income, technology use, presence of children and more. As change happens over time, your library can uncover the types of patrons your library attracts, as well as the types of users that need better outreach.

    • Gale Analytics: Branches: Tracks cardholder activity across various branches in a single library system. This dashboard provides insight into where and how individual consumer types are engaging with the library system. The resulting analysis allows staff to tailor materials, programs, services and outreach, as well as provides a holistic view of home-branch, non-home and multi-branch use.

    Gale Analytics’ new interactive dashboards are available now. Consulting services are available to libraries who need support on specific projects or assistance interpreting data.

    To learn more about the new Gale Analytics dashboards, Gale will host a live webinar titled: Dial Up Your Outreach with Data on July 15 at 2pm ET. To register, visit the webinar registration page:

    For more information or to request a demonstration, visit the Gale Analytics webpage:

    About Cengage and Gale
    Cengage is the education and technology company built for learners. The company serves the higher education, K-12, professional, library and workforce training markets worldwide. Gale, a Cengage company, provides libraries with original and curated content, as well as modern research tools and technology that are crucial in connecting libraries to learning, and learners to libraries. For more than 60 years, Gale has partnered with libraries around the world to empower the discovery of knowledge and insights – where, when and how people need it. Gale has 500 employees globally with its main operations in Farmington Hills, Michigan. For more information, please visit

    Follow Gale on:
    • Twitter - @galecengage
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    June 30th, 2020LISWire aggregatorUncategorized

    GOBI® Library Solutions from EBSCO Partners with Books at JSTOR to Include Demand-Driven Acquisition for E-Books in GOBI®
    ~ New Offering Provides Libraries More Choice to Acquire and Manage DDA Programs Via Preferred Workflow Solution ~

    IPSWICH, Mass. – June 30, 2020 – GOBI® Library Solutions from EBSCO is providing choice for libraries by extending its Demand Driven Acquisition (DDA) services to include Books at JSTOR. This arrangement offers libraries more options to acquire and manage their DDA program via their preferred workflow solution.

    JSTOR’s e-book program offers nearly 90,000 DRM-free, unlimited-access titles that are easy to discover and use alongside journals on its highly-used platform. The program’s generous DDA purchase trigger and tiered savings ensure an outstanding value for library participants. JSTOR’s Associate Vice President of Licensed Collections John Lenahan says this is a natural extension of a long-standing relationship. “JSTOR has had a strong relationship with GOBI since 2014 in supporting library acquisitions for individual titles. Expanding our strategic partnership is a critical next step in supporting the academic community with innovative acquisition models."

    Libraries will have the option to use an approval plan, all profiled content, or all available JSTOR content to feed their DDA program. JSTOR DDA will be part of GOBI’s Multi-Vendor DDA service, which currently offers DDA through ProQuest Ebook Central® and EBSCO eBooks™. With the addition of JSTOR, GOBI’s Multi-Vendor DDA service will continue to ensure no content gaps and preserve library choice by cascading the DDA option to the available platform based on library preference. GOBI’s JSTOR DDA service is being rolled out to early adopters in July, with wide release expected for August 2020.

    JSTOR's Vice President of Institutional Participation and Strategic Partnerships Rebecca Seger says this partnership meets the growing needs of library customers. "Many libraries are seeing increased demand for e-books while rapidly working to support remote teaching and research, so cost-effectiveness and acquisition workflow simplification are more important than ever.”

    GOBI Library Solutions from EBSCO's Director of Product Management Caroline Zappasodi says that GOBI prioritizes choice for libraries. “Expanding our partnership with ITHAKA by integrating JSTOR’s DDA program into GOBI will deliver an expanded DDA service, supporting the immediate need for libraries to provide increased access to digital content for remote learning, without putting additional strain on staff. This new service will enable libraries to capitalize on the best of JSTOR’s platform, pricing and catalog and GOBI’s trusted technical services, de-duplication and collection development support.”

    About GOBI Library Solutions from EBSCO
    GOBI® Library Solutions from EBSCO, formerly YBP Library Services, offers over 17 million print and e-books to academic, research and special libraries worldwide. From streamlining workflows to partnering with library staff, GOBI Library Solutions is committed to providing the best solution for libraries’ acquisition, collection development and technical service needs. For more than 40 years, the mission has remained the same — to partner with libraries in providing access to the broadest selection of scholarly content available. For more information, visit the GOBI Library Solutions website at:

    About EBSCO Information Services
    EBSCO Information Services (EBSCO) is the leading discovery service provider for libraries worldwide with more than 11,000 discovery customers in over 100 countries. EBSCO Discovery Service™ (EDS) provides each institution with a comprehensive, single search box for its entire collection, offering unparalleled relevance ranking quality and extensive customization. EBSCO is also the preeminent provider of online research content for libraries, including hundreds of research databases, historical archives, point-of-care medical reference, and corporate learning tools serving millions of end users at tens of thousands of institutions. EBSCO is the leading provider of electronic journals & books for libraries, with subscription management for more than 360,000 serials, including more than 57,000 e-journals, as well as online access to more than 1,500,000 e-books. For more information, visit the EBSCO website at: EBSCO Information Services is a division of EBSCO Industries Inc., a family owned company since 1944.

    About JSTOR
    JSTOR provides access to more than 12 million academic journal articles, e-books, and primary sources in 75 disciplines. Its powerful research and teaching platform allows users to explore a wide range of scholarly content. JSTOR works with libraries to connect students and faculty to vital content while lowering costs and increasing shelf space; provides independent researchers with free and low-cost access to scholarship; and helps publishers reach new audiences and preserve their content for future generations. JSTOR is part of ITHAKA, a not-for-profit organization that also includes Artstor, Ithaka S+R, and Portico.


    For more information, please contact:
    Erica Gilson
    Senior Communications Specialist
    EBSCO Information Services
    978-356-6500 x2182

    Sarah Glasser
    Associate Vice President, Marketing

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    June 29th, 2020LISWire aggregatorUncategorized

    Aspen Discovery announced this week that the 20.09 release is available. This major release includes 48 improvements.

    Mark Noble, Aspen Discovery Developer, recently commented on the release:

    This release has seen the launch of Aspen Discovery to two new partners. Our thanks go out to the Central Kansas Library Consortium and Arcadia Public Library for being wonderful partners and helping to advance the state of Aspen Discovery.

    A complete list of features and enhancements can be viewed here:

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    June 29th, 2020LISWire aggregatorUncategorized

    Facet Publishing announce the release of Information Law: Compliance for librarians, information professionals and knowledge managers ( by Charles Oppenheim, Adrienne Muir and Naomi Korn.

    Library, information and knowledge professionals are often at the front line of managing and monitoring their organisation’s legal compliance and have roles and responsibilities in both complying with the law and taking advantage of its provisions. To do their jobs effectively, they need not only to understand the law, but also to develop the skills, confidence and organisational policy frameworks to apply the law’s principles to their context of use. They need the knowledge and skills to help them decide what is acceptable and to develop appropriate risk aware approaches when things are not clear-cut.

    Information Law: Compliance for librarians, information professionals and knowledge managers provides an overview of important information law issues along with tools and guidance to help readers establish a framework so that their organisation can comply with its legal responsibilities and support a suitably risk aware environment which optimises access and use. Based on the authors’ many years in professional practice and on their proven ‘Compliance Methodology’, it will help readers understand the legal issues that are central to the information they hold or that they wish to access.

    Charles Oppenheim remarked, "At a time when reliable information is more important than ever, it is vital that library, information and knowledge workers understand how the law affects accessing and exploiting such information. Our book provides such understanding."

    Noting the book’s suitability for course use, Adrienne Muir said, “There is currently a gap in the market for a text for students of information studies that not only provides an accessible introduction to copyright, freedom of information and data protection, but also demonstrates practical approaches to compliance in the workplace.”

    Naomi Korn explained, “The Compliance Methodology is a vital contribution to the development of an organisational framework and cultural awareness which balances legal compliance and proportionate responses to risk. Developed as part of the client services we have offered over the last 20 years, I am thrilled that we can share our approach with librarians, information professionals and knowledge managers to support their essential roles during this turbulent period.”

    - Ends

    Press and review copies contact:
    Sinéad Murphy, Marketing & Sales Manager, Facet Publishing
    Tel: +44 (0)20 7255 0594

    Information Law: Compliance for librarians, information professionals and knowledge managers | Jun 2020 | 224pp | paperback: 9781783303663 | £59.95 | hardback: 9781783303670 | £120 | eBook: 9781783303687

    Charles Oppenheim BSc, PhD, DSc, DipInfSc, CertEd, FCLIP, HonFCLIP, FRSA, AUMIST, FRPSL is Senior Consultant at Naomi Korn Associates, Visiting Professor at Robert Gordon University and is an independent consultant. He has been involved in research, talks and publications on the library and information professions, national information policy, the information industry, Intellectual Property Rights and related legal issues, data protection, bibliometrics, the evaluation of research quality, and scholarly publishing trends.
    Adrienne Muir MA, MSc, PhD, PG Dip IT and Telecomms Law, FHEA, MCLIP is Senior Consultant at Naomi Korn Associates. Previously she was Professor of Information Management at Robert Gordon University where she focused on legal and ethical issues relating to digital libraries. Adrienne served as copyright and liaison officer on the eLib ACORN electronic reserve project and was a member of an international study on the impact of copyright law on digital presentation. She has taught legal and ethical issues to students in business studies; computer science; graphic communication; media, information and library studies.

    Naomi Korn BA (Hons), MA is the Managing Director of Naomi Korn Associates, the UK’s leading copyright, data protection and legal compliance management consultancy. She developed the ‘Compliance Methodology’ and as Chair of LACA (Libraries and Archives Copyright Alliance) successfully lobbied for changes to UK copyright law. She is a visiting lecturer at University College London, City University and Kingston University and provides training for library and information professionals. Naomi is a CREATe Industry Fellow and a rights specialist on the National Lottery Heritage Fund Advisors Network.

    The book is published by Facet Publishing and is available to pre-order from Bookpoint Ltd | Tel: +44 (0)1235 827702 | Fax: +44 (0)1235 827703 | Email: | Web: | Mailing Address: Mail Order Dept, 39 Milton Park, Abingdon, Oxon OX14 4TD. It will be available in North America from the American Library Association.

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    June 26th, 2020LISWire aggregatorUncategorized

    ByWater Solutions, America’s forefront provider of Open Source library technology support, announced today that VOKAL (Vermont Organization of Koha Automated Libraries) has added Peacham Library to its consortium. They will be using Koha for their ILS.

    ByWater completed the transition of the library's 3,500 plus holdings from Autographics ILS and is providing ongoing support services to the library.

    Their customized OPAC can be viewed at

    About Peacham Library
    Peacham Library is a 208 year-old, incorporated library. They are open six days a week to provide services to members of the Peacham community and all who enter their doors.


    About VOKAL
    The Vermont Organization of Koha Automated Libraries (VOKAL) is a project of the Green Mountain Library Consortium dedicated to creating a shared catalog and Integrated Library System.

    In late 2007, three Vermont libraries joined with a representative from the Vermont Department of Libraries to explore a replacement ILS for Follett, the system currently used by the three libraries. After exploring many options, the group settled on Koha, an open-source ILS solution originally created in New Zealand.

    In May of 2008, the group chose the name VOKAL - the Vermont Organization of Koha Automated Libraries - as a name for the group and the project.

    Initially, VOKAL's Koha project was implemented on a stand-alone system. In October of 2010, VOKAL implemented a consortium version of the ILS and began migrating member libraries into the shared system. By January 2011, 4 libraries had been migrated.

    Today VOKAL has grown to 59 libraries.

    About ByWater Solutions
    ByWater Solutions is a full service, high-quality Open Source support and implementation company dedicated to providing libraries with a lower cost, more advanced level of support for their systems than a traditional proprietary solution can offer. ByWater Solutions has a proven track record in the first-rate implementation and support services with library systems of all sizes for the Koha ILS, Aspen Discovery, Folio LSP, Coral ERM, and Libki PC Management.

    Our highly ranked, comprehensive support is what sets our company apart from any other vendor in the industry. Partnering with ByWater Solutions not only lowers the cost of implementation and maintenance of OSS but more importantly empowers libraries by giving them the flexibility and freedom they deserve. For more information please visit

    About Koha
    Koha is the first open-source Integrated Library System (ILS). In use worldwide, its development is steered by a growing community of libraries collaborating to achieve their technology goals. Koha’s impressive feature set continues to evolve and expand to meet the needs of its user base. It includes modules for circulation, cataloging, acquisitions, serials, reserves, patron management, branch relationships, and more.

    Koha’s OPAC, circulation, management, and self-checkout interfaces are all based on standards-compliant World Wide Web technologies, HTML5, CSS and Javascript, making Koha a truly platform-independent solution. Koha is distributed under the open-source General Public License (GPL). For more information about Koha, please visit

    For more information
    Jessica Zairo
    Marketing & Outreach Coordinator
    ByWater Solutions

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