ByWater Solutions, America’s forefront provider of Open Source library technology support, announced today that they are providing support and hosting services for the Aspen Open Source Discovery system for Round Rock Public Library in Round Rock, Texas. Aspen was added to Round Rock's already existing Koha ILS that ByWater Solutions has supported since 2016! We are so happy to expand our partnership with Round Rock and their amazing team.

You can view Round Rock's Aspen interface by visiting: https://discovery.roundrocktexas.gov/

Addie Van Salisbury of the Aspen Discovery Implementation Team recently commented:
"Rhonda at Round Rock worked closely with her team to get Aspen up with as many resources, addons, and features for their patrons! It has been awesome to see how much they want to use everything they can get their hands on. Their catalogers have also been super involved. They have even been using volunteers to go through their entire list of Overdrive titles to make sure the grouping happened properly in Aspen!"

About Round Rock Public Library
The Round Rock Public Library proudly serves its dynamic and growing community by providing high quality resources, services, and programs.

Find out more about the city of Round Rock: https://www.roundrocktexas.gov/about/

Read more about the Round Rock Public Library here: https://www.roundrocktexas.gov/departments/library/

About ByWater Solutions
ByWater Solutions is a full service, high quality Open Source support and implementation company dedicated to providing libraries with a lower cost, more advanced level of support for their systems than a traditional proprietary solution can offer. ByWater Solutions has a proven track record in first rate implementation and support services with library systems of all sizes for the Koha ILS, Aspen Discovery, Folio LSP, Coral ERM, and Libki PC Management.

Our highly ranked, comprehensive support is what sets our company apart from any other vendor in the industry. Partnering with ByWater Solutions not only lowers the cost of implementation and maintenance of OSS, but more importantly empowers libraries by giving them the flexibility and freedom they deserve. For more information please visit: https://bywatersolutions.com.

About Aspen Discovery
Aspen is a full-featured Discovery System that integrates with e-content and other 3rd party providers, giving your patrons comprehensive access to all of your materials in one place. Aspen combines your library catalog with e-content, digital archives and enrichment from all major third party providers, improves relevancy and ease of use, provides native reading recommendations, displays all formats of titles within one result (FRBR) and much more. Aspen was created to give users an improved experience over other Discovery systems with less of an impact on library budgets. For more information about Aspen please visit: https://bywatersolutions.com/projects/aspen-discovery

For More Information
Jessica Zairo
Director of Library Sales & Outreach
ByWater Solutions
bywatersolutions.com
Phone:(888)900-8944

ByWater Solutions, America’s forefront provider of Open Source library technology support, the Dubuque County Library District in Dubuque, Iowa are now live on Aspen Discovery and Koha with ByWater Support.

Bywater Solutions completed the transition of the library's records from self-hosted TLC to Koha and Aspen and is providing ongoing support services to the library.

The Dubuque County Library District customized Aspen OPAC can be viewed at: https://catalog.dubcolib.org/

Addie Van Salisbury of the Aspen Discovery Implementation Team commented on the migration:
"Dubuque County Library District is a great addition to the Aspen Discovery community! Throughout the implementation process they really made sure to envision the patron experience in their catalog and how best to meet the needs of their patrons. They are already making sure to spotlight event information, resources, and programs throughout the catalog utilizing many features within Aspen."

About Dubuque County Library District
The Dubuque County Library District's five branches provide library services to the communities of Asbury, Epworth, Farley, Peosta, and Holy Cross, as well as the rural population of Dubuque County.

Read more at https://www.dubcolib.org/about-your-library/

About ByWater Solutions
ByWater Solutions is a full service, high-quality Open Source support and implementation company dedicated to providing libraries with a lower cost, more advanced level of support for their systems than a traditional proprietary solution can offer. ByWater Solutions has a proven track record in the first-rate implementation and support services with library systems of all sizes for the Koha ILS, Aspen Discovery, Folio LSP, Coral ERM, and Libki PC Management.

Our highly ranked, comprehensive support is what sets our company apart from any other vendor in the industry. Partnering with ByWater Solutions not only lowers the cost of implementation and maintenance of OSS but more importantly empowers libraries by giving them the flexibility and freedom they deserve. For more information please visit https://bywatersolutions.com.

About Koha
Koha is the first open-source Integrated Library System (ILS). In use worldwide, its development is steered by a growing community of libraries collaborating to achieve their technology goals. Koha’s impressive feature set continues to evolve and expand to meet the needs of its user base. It includes modules for circulation, cataloging, acquisitions, serials, reserves, patron management, branch relationships, and more.

Koha’s OPAC, circulation, management, and self-checkout interfaces are all based on standards-compliant World Wide Web technologies, HTML5, CSS, and Javascript, making Koha a truly platform-independent solution. Koha is distributed under the open-source General Public License (GPL). For more information about Koha, please visit http://koha-community.org.

About Aspen Discovery
Aspen is a full-featured Discovery System that integrates with e-content and other 3rd party providers, giving your patrons comprehensive access to all of your materials in one place. Aspen combines your library catalog with e-content, digital archives and enrichment from all major third party providers, improves relevancy and ease of use, provides native reading recommendations, displays all formats of titles within one result (FRBR) and much more. Aspen was created to give users an improved experience over other Discovery systems with less of an impact on library budgets. For more information about Aspen please visit: https://bywatersolutions.com/projects/aspen-discovery

For More Information
Jessica Zairo
Director of Library Sales & Outreach
ByWater Solutions
bywatersolutions.com
Phone:(888)900-8944

Join our Implementation Team!
We’re looking for an individual who shares our passion for top notch service, libraries, library workflows, and data to join our Implementation Team in an entry level implementation support role.

Our implementation team consists of Educators and Data Migration Experts who are the main points of contacts for our partners during their migration to Koha. They work closely with our library partners to migrate their legacy library data to Koha and learn how to utilize Koha to accommodate their workflows. The individual(s) in this newly created support role will work with our Implementation team to support our library partners. Some days will involve answering questions about library workflows and others may involve writing SQL reports or making database updates.

About You!
You love libraries and are familiar with how libraries work. An MLS degree is a bonus!

You communicate clearly. You write well. You speak eloquently. You are comfortable communicating on the phone, in person, on video, and in email.

You are motivated and fearless. You are able to come up with ideas and try them out and if the idea doesn't work you don't give up.

You enjoy the exploration and discovery of new, more efficient, and sometimes, clever methods of accomplishing your goals.

You are self directed and are able to effectively work from home (experience working from home is a plus).

Skills we are looking for:
Strong analysis and troubleshooting skills - Ability to use creative techniques to analyze and solve workflow or data issues.

Excellent customer service skills - Ability to communicate, connect and build relationships with customers via virtual methods, videoconferencing, phone, email, and ticketing system.

Working knowledge of Koha and/or SQL is required.

Ability to prioritize and manage multiple projects simultaneously

Knowledge of Perl and Linux is preferred but not required.

Flexibility – ability to work in a continually changing, customer-focused environment.

Education
Bachelor’s Degree (required)

Masters Degree in Library Science (would be great, but not required)

Work or Educational background should include knowledge of computers, databases, and libraries.

To Apply
Send your resume and cover letter to jobs@bywatersolutions.com

This is an entry-level, full-time, telecommuting (permanent) position which requires working from home and an approximate 5% travel requirement. ByWater offers performance bonuses, 401k, medical, great pay, on the job skills training and the chance to work with a talented group of team members.

ByWater Solutions was created with the express goal of changing the way libraries interact with their software and the vendors who support them. We believe that libraries deserve to have access to a world class system and personalized, comprehensive support at a reasonable cost. We are a transparent organization that values collaboration with each other and the larger open source communities we work with. We strive to set our library partners and coworkers up for success.

ByWater Solutions, LLC is an equal opportunity employer and will provide equal employment opportunity to employees and applicants for employment and will not discriminate against employees or applicants on the basis of race, ethnicity, religion, color, sex, pregnancy, national origin, age, military veteran status, ancestry, sexual orientation, gender identity or expression, marital status, family structure, genetic information, or mental or physical disability (and medical condition). ByWater Solutions participates in E-Verify.

Join our Implementation Team!
We’re looking for an individual who shares our passion for top notch service, libraries, library workflows, and data to join our Implementation Team in an entry level implementation support role.

Our implementation team consists of Educators and Data Migration Experts who are the main points of contacts for our partners during their migration to Koha. They work closely with our library partners to migrate their legacy library data to Koha and learn how to utilize Koha to accommodate their workflows. The individual(s) in this newly created support role will work with our Implementation team to support our library partners. Some days will involve answering questions about library workflows and others may involve writing SQL reports or making database updates.

About You!
You love libraries and are familiar with how libraries work. An MLS degree is a bonus!

You communicate clearly. You write well. You speak eloquently. You are comfortable communicating on the phone, in person, on video, and in email.

You are motivated and fearless. You are able to come up with ideas and try them out and if the idea doesn't work you don't give up.

You enjoy the exploration and discovery of new, more efficient, and sometimes, clever methods of accomplishing your goals.

You are self directed and are able to effectively work from home (experience working from home is a plus).

Skills we are looking for:
Strong analysis and troubleshooting skills - Ability to use creative techniques to analyze and solve workflow or data issues.

Excellent customer service skills - Ability to communicate, connect and build relationships with customers via virtual methods, videoconferencing, phone, email, and ticketing system.

Working knowledge of Koha and/or SQL is required.

Ability to prioritize and manage multiple projects simultaneously

Knowledge of Perl and Linux is preferred but not required.

Flexibility – ability to work in a continually changing, customer-focused environment.

Education
Bachelor’s Degree (required)

Masters Degree in Library Science (would be great, but not required)

Work or Educational background should include knowledge of computers, databases, and libraries.

To Apply
Send your resume and cover letter to jobs@bywatersolutions.com

This is an entry-level, full-time, telecommuting (permanent) position which requires working from home and an approximate 5% travel requirement. ByWater offers performance bonuses, 401k, medical, great pay, on the job skills training and the chance to work with a talented group of team members.

ByWater Solutions was created with the express goal of changing the way libraries interact with their software and the vendors who support them. We believe that libraries deserve to have access to a world class system and personalized, comprehensive support at a reasonable cost. We are a transparent organization that values collaboration with each other and the larger open source communities we work with. We strive to set our library partners and coworkers up for success.

ByWater Solutions, LLC is an equal opportunity employer and will provide equal employment opportunity to employees and applicants for employment and will not discriminate against employees or applicants on the basis of race, ethnicity, religion, color, sex, pregnancy, national origin, age, military veteran status, ancestry, sexual orientation, gender identity or expression, marital status, family structure, genetic information, or mental or physical disability (and medical condition). ByWater Solutions participates in E-Verify.

Facet Publishing announce the publication of Engaging your Community through Active Strategic Marketing: A practical guide for librarians and information professionals by Terry Kendrick.

Now more than ever, libraries must find ways to engage with their communities in order to demonstrate the value they create and deliver. Engaging your Community through Active Strategic Marketing is a comprehensive resource that provides an overview of best practice strategic marketing, with advice on how to implement effective marketing activities in libraries and information services with the best chance of success. It takes each element of the strategic marketing domain and outlines both current marketing best practice and its detailed application in the library and information sector. It includes a set of tools and techniques to help reflection and progress towards effective marketing and engagement.

Whether it is raising awareness of resources, increasing library use or demonstrating value, this book will help libraries from all sectors achieve their goals, communicate their benefits and present a clear and consistent image. Readers will get to grips with strategic marketing planning; understanding users and potential users; crafting messages; identifying effective marketing channels; digital marketing; marketing evaluation and more.

Martin O’Connor, Academic Librarian at University College Cork Library, blogger for Libfocus and Chair of CONUL Communications and Outreach Group said 'This sharply written and engaging book is full of useful tips and practical activities that will help you connect with your users, hone your library’s marketing message and ultimately take your library’s marketing to the next level, building and engaging your community along the way.’

- Ends

Press and review copies contact:
Sinéad Murphy, Marketing and Sales Manager, Facet Publishing
Tel: +44 (0) 204 5132869
Email: sinead.murphy@facetpublishing.co.uk

Notes:
Engaging your Community through Active Strategic Marketing: A practical guide for librarians and information professionals | https://www.facetpublishing.co.uk/page/detail/engaging-your-community-th... | May 2021 | 216pp | Paperback:
9781783303830 | £59.95 | Hardback: 9781783303847 | £119.95 | eBook Available

Terry Kendrick has over 30 years' experience of delivering information and marketing training courses. Originally qualified as a librarian, Terry has run his own information and marketing training and consultancy company – Information Now Ltd – which was established in 1989. He specialises in strategic marketing planning facilitation and training, strategic risk management, management consultancy skills, internet search techniques and competitive intelligence. In addition to information activities Terry has in the past been Director of the MBA Programme at the University of East Anglia and Director of Executive Education at Leeds University Business School. In his freelance information and marketing activities Terry has worked on projects in over 20 countries. Terry is a CILIP Onsite trainer, presenting a number of tailored programmes for organisations. He has also written articles on marketing planning and is the author of Developing Strategic Marketing Plans That Really Work: A toolkit for public libraries (2006).

The book is published by Facet Publishing and is available to order from Ingram Publisher Services UK | Tel: +44 (0)1572 202301| Fax: +44 (0)1752 202333 | Email: IPSUK.Orders@ingramcontent.com | Web: www.facetpublishing.co.uk | Mailing Address: Ingram Publisher Services UK, 10 Thornbury Road, Plymouth, PL6 7PP | It will be available in North America from the American Library Association: https://www.alastore.ala.org/content/engaging-your-community-through-act....