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  • LISWire: Time-Saving Options Available Through the EBSCO Usage Loading Service

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    September 18th, 2012LISWire aggregatorLISWire

    ~Personalized usage management services can help librarians maximize their time and budgets~

    Birmingham, Ala. — Sept. 18, 2012 — With EBSCONET® Usage Consolidation, librarians can collect, consolidate, and report on the usage of their online resources, making vital collection management information readily available in the librarian’s workflow — within EBSCONET® Subscription Management. But EBSCO knows gathering usage data can be time-consuming, and that is why the EBSCO Usage Loading Service can load usage on behalf of Usage Consolidation customers.

    The Usage Loading Service is a highly skilled team that can obtain usage reports, load them to the library’s Usage Consolidation account, and match exceptions — allowing librarians to spend more time developing powerful collections that can help users achieve their research objectives.

    Usage Consolidation customers who choose to take advantage of the Usage Loading Service can select from two time-saving options: Basic and Complete.

    With the Basic Usage Loading Service — in addition to the automatic matching of titles available through Usage Consolidation — each library’s account is assigned to a knowledgeable representative who will:

    Retrieve COUNTER reports from content providers
    Manipulate reports, cleaning them up to ensure that they load
    Load usage reports into the customer’s Usage Consolidation account

    The Complete option goes even further. For libraries that choose this service, the Usage Loading Service team will:

    Set up platform details within the library’s Usage Consolidation account — including setting up SUSHI, where applicable
    Load historical details (up to two years, where available)
    Manually match titles that were unmatched during the automated process
    Coordinate to ensure that titles are accounted for
    Act as the library’s advocate, communicating with content providers to ensure that usage data is correct and problems are resolved in a timely manner

    Plus, with the Complete Usage Loading Service, thanks to the high level of integration among EBSCO’s products, librarians are assured that high-quality usage data will automatically be available directly in EBSCONET — the tool used by librarians worldwide for making collection development decisions.

    For more information about the time-saving options available through the EBSCO Usage Loading Service, visit www.ebsco.com/uls.

    About EBSCO
    EBSCO Information Services — the provider of EBSCONET® Subscription Management — is the world’s leading information intermediary, offering cutting-edge technology and personalized consultative services for managing and accessing content, including e-journals, e-packages, e-books, and more. Today’s libraries and research organizations are looking for new ways to manage their collections more efficiently, so EBSCO Information Services has developed comprehensive, highly integrated management solutions to help librarians save time and money while empowering their users. EBSCO serves clients through our offices worldwide and has more than 140 librarians on staff. To learn more about products and services from EBSCO Information Services, visit www.ebsco.com.

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    For more information, please contact:
    Rossi Morris
    Media Relations Coordinator
    EBSCO Corporate Communications
    www.twitter.com/EBSCOInfoSvcs
    rmorris@ebsco.com
    205.980.3885

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