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    January 27th, 2009LISWire aggregatorLISWire

    FOR IMMEDIATE RELEASE
    Norcross, GA – January 27, 2009
    Three more libraries—Hamilton North, North Webster Community, and Ladoga-Clark Township—have joined the fifteen public libraries now live on Evergreen Indiana, a shared-catalog project of the Indiana State Library. Evergreen Indiana is powered by Evergreen, the consortial-quality open-source library automation software. Equinox Software, Inc., the support and development company established by the original Evergreen developers, provided bumper-to-bumper support for the migrations and is providing round-the-clock ongoing technical support.
    Indiana State Librarian Roberta L. Brooker said, "Patrons of Evergreen Indiana member libraries will benefit from expanded library services at no additional cost to taxpayers." Brooker added, "The success of the Evergreen Indiana consortium, currently 37 members strong and growing, has encouraged more public libraries statewide to investigate the benefits of Evergreen."
    “Evergreen, built from the ground up to thrive in the most daunting consortial environments, has the resilience and power to keep pace with Indiana’s needs,” said Brad LaJeunesse, Equinox company president. “Not only does this open source software offer many features popular with patrons and library staff, it’s a fiscally-sound product that you know you aren’t going to outgrow. Evergreen is alligator rough and tough.”
    Hamilton North Public Library has two branches located in the Indiana towns of Atlanta and Cicero. These branches serve approximately 7,000 patrons and have 74,500 bibliographic records. North Webster Community Public Library has 38,500 bibliographic records and 4,800 patrons. Ladoga-Clark Township Public Library has 17,000 bibliographic records and serves 1,000 patrons.
    The Evergreen Indiana shared catalog can be viewed at http://evergreen.lib.in.us.

    About Evergreen
    Evergreen is consortial-quality, open-source library software initially developed to support Georgia PINES, a resource-sharing consortium with over 270 public libraries. Evergreen was designed from the ground up to be robust, fault-tolerant, service-oriented, and standards-based. Evergreen nimbly evolves to meet the needs of very large, high-transaction, multi-site consortia, while elegantly scaling down to the smallest library sites.
    The growing, multinational Evergreen development community has shepherded Evergreen through a series of carefully-planned releases that have further strengthened Evergreen’s consortial capabilities while adding popular and useful functionality. Evergreen 2.0, due out in 2009, will add acquisitions, serials, and reserves to Evergreen’s outstanding functionality.
    From its debut in September 2006, Evergreen has earned acclaim and praise from users worldwide, including a Technology Collaboration Award from the Andrew W. Mellon Foundation. Additional Evergreen implementations include consortial projects such as Michigan Evergreen and British Columbia SITKA, and libraries such as Kent County Public Library in Maryland, Marshall Public Library in Missouri, and the University of Prince Edward Island. For more information about Evergreen, visit http://evergreen-ils.org

    About Equinox Software, Inc.
    Founded by the original Evergreen designers and developers, Equinox Software is a growing team of skilled developers and other professionals who provide comprehensive support for Evergreen, the consortial-quality, open source integrated library system (ILS). Equinox develops, supports, trains, migrates, integrates, and consults on Evergreen, and engages with the rapidly expanding Evergreen community. Instead of one-size-fits-all support, Equinox works closely with libraries to ensure Evergreen is implemented in the manner that best fits their individual needs.
    In addition to support, custom development and integration services, Equinox offers complete Evergreen hosting packages for libraries wishing to outsource their ILS infrastructure. Equinox also provides consulting services for libraries seeking more insight into the value proposition of open source software.
    Press contact: Corinne Hall, corinne@esilibrary.com, 770-709-5571
    For more information on Equinox Software, please visit http://www.esilibrary.com.

    Evergreen is open source software, freely licensed under the GNU GPL. Evergreen and the Evergreen logo are registered trademarks of the Georgia Public Library Service.

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    January 27th, 2009LISWire aggregatorLISWire

    Norcross, Ga. – The Integrated Technology Group (ITG), a division of Vernon Library Supplies, Inc., has joined with NCR Corporation (NYSE: NCR), to develop and launch the next generation of self-service systems for library patrons.

    The solution is designed to give library patrons the choice to check out library items without the assistance of library staff, reducing long waiting lines and providing better privacy during checkout. The innovative new self-checkout design from NCR and ITG aims to enable a friendlier, easier checkout transaction, helping to boost self-service adoption and patron confidence in the service.

    Taking the technology to the next level, ITG worked in close collaboration with the NCR Customer Experience Consulting team – an NCR group dedicated to ensuring the best application of human factors engineering – to design a solution that would fit the unique needs of the library environment.

    “NCR Customer Experience Consulting provided an enhanced visual design for the user interface including state-of-the-art instructional animations intended to make the library self-service kiosk attractive, easy to learn and easy to use,” said Dr. Marcia Crosland, Director, Customer Experience Consulting, NCR Corporation.

    Initial plans call for over 200 kiosks to be deployed in North America throughout 2009. Future plans also include deployments in Latin America.

    “We already have the most powerful and user friendly software in the library industry,” said Shai Robkin, president and chief executive officer, Integrated Technology Group. “But with the growth we have seen in our customer base and with our future expansion plans, we decided to seek out the ultimate in reliable and serviceable hardware and user interface solutions designed specifically for self-service. We chose a partner who would approach the customer experience with the same philosophy that we do so that library patrons can fully embrace and experience the benefits of self-checkout. NCR brings its leadership, innovation, experience and much more to the table.”

    The Apex XpressCheck™ Medallion Edition includes enhanced Apex XpressCheck™ library self-checkout software running on ultra-compact and reliable NCR EasyPoint™ Advantage kiosk hardware. Bar code and radio frequency identification (RFID) versions are now available, with an electromagnetic (EM) security version coming in the spring of 2009.

    The NCR EasyPoint Advantage hardware is built to provide libraries with a versatile, yet ultra-compact, self-service kiosk solution. With its small footprint, flexibility and enhanced serviceability, the kiosk is designed for easy installation in a variety of configurations suited to virtually any library environment.

    Apex XpressCheck™ patron self-service kiosks also include the NCR RealPOS™ Two-Sided Thermal Receipt Printer, which enables simultaneous printing on both sides of the receipt with dual print heads. By using NCR's two-sided printing technology, libraries can deliver additional information to patrons while keeping the length of receipts manageable – and reducing paper consumption by up to 45 percent. ITG is currently the only library self-service solution provider to offer this functionality.

    “Our collaboration with NCR marries our expertise in the library industry with their market-leading expertise in self-service technology. The combination of our strengths has allowed us to deliver a library self-checkout solution unmatched by our competitors,” added Robkin.

    About Integrated Technology Group
    Integrated Technology Group (www.integratedtek.com) develops, markets, and supports library automation technologies that empower librarians to make operations more efficient and better serve their patrons. ITG’s products include patron self-checkout, Radio Frequency Identification (RFID), and Automated Materials Handling (AMH) systems. With over 30 years experience in the library industry, ITG combines smart technology and progressive design to create standard solutions that can be easily customized to meet site-specific requirements. ITG, a division of Vernon Library Supplies, Inc., is headquartered in Norcross, Georgia.

    About NCR Corporation
    NCR Corporation (NYSE: NCR) is a global technology company and leader in automated teller machines, self-checkouts and other self- and assisted-service solutions, serving customers in more than 100 countries. NCR's software, hardware, consulting and support services help organizations in retail, financial, travel, healthcare and other industries interact with consumers across multiple channels.

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    NCR is a trademark of NCR Corporation in the United States and other countries.